General Conditions of Use
The present General Conditions of Use are up to date on Novembre 5, 2022
LesPierresdejulie.com offers for sale a range of gold jewelry combining fine or precious stones and diamonds.
All goods sold by lespierresdejulie.com are pieces whose authenticity and quality are fully guaranteed.
A certificate of authenticity is provided with the purchase of each jewel or stone.
The products sold on the website of the store lespierresdejulie.com are in accordance with the standards and legislation in force in France.
It is up to the buyer to verify under his sole responsibility, that these products can be imported and used in the country of destination.
In case of dispute, only the French legislation and language will be applicable.
The prices of the products are indicated in € euros all taxes included except participation of the transport costs.
The website www.lespierredejulie.com is edited by :
Corporate name: LES PIERRES DE JULIE
Head office : 1, avenue Paul Déroulède 75015 Paris France
Tel : +33 1 43 06 36 30
E-mail : firstname.lastname@example.org
Website : www.lespierredejulie.com
SIRET N°: 524 585 155 00038 R.C.S Paris
Any use of the Services Des Pierres de julie implies the prior, express and unreserved acceptance by the User of the GTC.
The User is informed and acknowledges that by clicking, when creating his Customer Account, on the "Registration" button preceded by the words "I have read and accept the Terms and Conditions", he is bound by all the provisions of the GTC.
Les Pierres de Julie reserves the right, at any time, to refuse access to its website, unilaterally and without prior notice, to any User who does not comply with these GTC.
The User is informed that the GTC can be modified at any time, without prior notice. The User is reminded that it is his responsibility to consult these modifications.
In order to purchase Products on the website Les PierresdeJulie.com, the User must create a Personal Account.
The creation of a Personal Account allows the User to :
Manage his personal information (postal address, email address, password);
Place an Order for Products on the site
Request an invoice;
The User also agrees to :
Provide true, accurate and complete information about their identity, address and other necessary data.
Update any changes to this information;
To take all necessary measures to protect his Identifiers and passwords as well as his own data against any attack.
1 - The order
The customer can make his order directly via the website but also by telephone and by mail.
At the time of his order, the customer declares to have taken knowledge of the present general conditions of sale and to have accepted the terms.
The customer is informed that the products presented on the website and at the time of the order may no longer be available or on sale and that the prices may be updated.
The order becomes effective only when the customer is clearly identified by communicating all the information requested and by filling out the form available on the site.
Each jewel is identified by a reference which must be explicitly mentioned at the time of the order.
The customer declares to have the legal capacity allowing him to carry out an order on the site.
2 - Validation of the order
After registration of the order, the customer receives a confirmation either by e-mail or by mail.
This confirmation mail specifies the description and the references of the product, validates its availability and its essential characteristics, the exact amount invoiced and the delivery terms as chosen by the customer.
The order validated by the customer will be considered effective only after the bank payment center chosen by the customer has given its agreement.
The contractual terms of transport are to be negotiated directly with the carrier or can be subcontracted by Les Pierres de Julie, if the customer has made the express request.
The selling prices of the Products on Les Pierres de Julie are indicated in Euros, all taxes included, but do not include delivery charges which will be indicated to the User during the purchase process, before the final validation of the Order.
Delivery is free of charge for the whole of Metropolitan France.
For other countries, fees apply.
For the Euro zone, no customs fees or taxes apply, but for the rest of the world, shipping fees apply and taxes and customs duties are the responsibility of the buyer.
3 - Delivery
Depending on the jewelry ordered, the customer can:
- pick it up directly at the boutique in the Swiss Village
- have it delivered to the address indicated by the customer at the time of the order:
either by the carrier selected by the customer
or by the carrier-partner of the boutique Les Pierres de Julie (according to current rates).
For any delivery problem (damaged package, missing item, etc. ....), the customer must notify the carrier and Les Pierres de Julie by letter, within 3 days of receiving the product.
The Buyer must check the condition of the Products upon receipt in order to confirm their conformity with the Order.
When the verification of the Product is possible at the time of delivery, the Buyer must immediately make reservations about the condition of the package and the Product, with the carrier if the Product or its packaging has been damaged during transport.
If a Product is returned to Les Pierres de Julie for a reason such as "unclaimed" or "does not live at the address indicated": the Buyer will be reimbursed for the price of the Order (excluding the cost of returning the Product)
After a period of one month without any news from the Buyer, the Products will no longer be shipped, without this giving the right to reimbursement, exchange or compensation.
4 - Methods of payment
The price charged to the customer is the price indicated on the order confirmation sent by Les Pierres de Julie.
The payment is made either by :
credit card: online payment system
bank check issued by a bank domiciled in France
bank transfer for customers outside France, who have not chosen the previous means of payment: the bank details will be sent to you by simple request: email@example.com
5 - Right of withdrawal
In accordance with the Hamon law of March 17, 2014, the consumer has a period of 14 days (from the day of receipt of the package) to exercise his right of withdrawal without having to justify reasons, or pay penalties.
The expenses of return (shipping insurance and customs duties) are chargeable to the purchaser.
Customers will have to pay for the Return Shipping fees as well as taxes and customs fees.
Items must be returned in the condition received.
The jewels must be unworn, in their original condition, and without any trace or mark.
To ensure proper insurance coverage, all return shipments must be insured.
Any international customs duties and taxes will not be refunded.
Return shipping costs are not subsidized and may be higher than the original shipping cost due to customs fees upon arrival in France.
After reception and verification of the returned jewels, Les Pierres de Julie will reimburse the customer the amount paid, minus any shipping costs charged to the customer, within a maximum of 30 days.
6 - Deposit paid to Les Pierres de Julie.
During a transaction, the customer has the possibility to
- either pay a deposit called « Arrhes », with the possibility of withdrawing. However, in case of withdrawal, the customer will lose the amount paid as a deposit.
- Or to pay a deposit called « acompte », without the possibility to cancel the transaction. The client must complete the sale or he/ She will have to pay the price. If you fail to do so, you may be liable to legal action and the payment of damages.
If you have to withdraw from the contract but do not wish to lose the deposit or not pay the full amount of the service in the case of a deposit, please contact Les Pierres de Julie directly.
Les Pierres de Julie reserves the right to refuse your proposals.
7 - Personal data
When browsing Les Pierres de Julie and using the services offered, personal data concerning the users are collected.
For more information on the processing of personal data in this context, you can consult our data protection policy.
You have the right to access and rectify data concerning you.
To exercise this right, send your mail to LES PIERRES DE JULIE 48, rue de Bassano 75008 Paris France +33 1 43 06 36 30.
8 - Applicable law - Jurisdiction
The jewels offered are in accordance with the French legislation in force at the time of the sale.
The responsibility of Pierres de Julie cannot be engaged in case of non-respect of the legislation of the country where the jewels are delivered.
It is up to the buyer to check with local authorities the possibilities and modalities of importing the jewelry you plan to order, and to respect them under your own responsibility.
Moreover, if You choose to access the Site from territories other than France, you do so on your own initiative and at your own risk.
The present conditions of use are governed by the provisions of French law as well as all contracts concluded between the seller (Les Pierres de Julie) and the buyer.
Any dispute is the competence of the Commercial Court of Paris.
Please complete and return this form only if you wish to withdraw from this contract.
To the attention of Les Pierres de Julie
I/We (*) hereby notify you/us (*) of my/our (*) withdrawal from the contract for the sale of the goods below:
Ordered on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
(*) Delete as appropriate